Delete your
HandyPro account.
Use this form to ask us to delete your HandyPro account and the personal data held with it. You do not need the app installed to make the request.
What happens next
We reply to the email address you give below within 7 days to confirm we have your request. We check that the address belongs to you before deleting anything, because this form is public and anyone could type someone else’s address into it.
Once we have confirmed it is your account, we complete the deletion within 30 days of the date you submitted the request. If anything will take longer, we tell you why before that deadline.
What we cannot delete
Some records have to be kept even after an account closes: invoices, payment and payout records, compliance documents, security logs and anything tied to an open dispute. The Privacy Policy sets out each category and how long it is held.
If you have an open booking or an unpaid balance, tell us in the note below so we can sort it out first. Please leave passwords, PINs and payment credentials out of your message.